There aren’t many companies that are able to say that they have a comprehensive understanding of each of their customers. In fact, most companies are coming up short when it comes to seeing their customers wholly.
Tune in and hear us talk about the following:
Why so few companies today are measuring their customers’ success
How to continuously create value for customers
How Chris’ team combines qualitative and quantitative data to get a 360-degree view of their customers
Some resources mentioned during the episode include:
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For more info, check out customersuccessleader.com or send a message to firstname.lastname@example.org.
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