How to reduce customer churn with better onboarding

Avoidable customer churn is costing U.S. businesses $136 billion a year

It's simple: Better customer onboarding can reduce the risk of churn. This guide features the four lessons learned from the recent webinar featuring Donna Weber, consultant and author of Onboarding Matters, Will Stevenson, co-founder and COO of, and Ryan DeForest, Support Operations and Strategy lead at Flatfile.


Learn the biggest causes of customer churn

Find out where companies are making the biggest mistakes

Discover what you can do to improve your customer onboarding experience

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