As businesses have rapidly shifted to a remote world – a trend that is likely to continue – connecting, communicating, and collaborating has become even more difficult. While the growth of project management tools help, many of these solutions force teams to conform to rigid workflows that may not fit every organizational culture.
Flow solves that problem by providing a flexible, modern task and project management system that enables teams to get organized, stay on track, and achieve more by providing insight into what’s happening at every level. Flow X, the company’s flagship product, combines five apps in one – task management, project management, calendar, chat, and newsfeed – that makes it easy to organize work into projects with clear goals, files, and timelines. Over 300,000 teams in more than 140 countries around the world now use Flow.
“Flow X does more of the hard, tricky, cumbersome work so that it takes less effort to get more things done,” said Daniel Scrivner, CEO of Flow. “We’ve developed Flow X so every user and every organization can find and use the workflow that makes sense for them.”
As Flow continues to quickly grow, the challenge of importing data has become more acute. According to Daniel, having an importing tool is the number one request from customers. The need for a comprehensive data importing solution is especially critical when it comes to attracting and onboarding new customers.
“As we started onboarding larger companies with lots more people, the lack of an easy way for them to transfer data into our tool had become a showstopper,” said Daniel.
Flow chose Flatfile’s data importer to solve that problem.
“The majority of our customers are moving from another competitor over to Flow so making importing simple is essential for us,” said Daniel. “The import issue is literally make or break for companies in the trial phase. They want to know they will be able to move their data without an issue before they commit to a subscription. Incorporating Flatfile was an important step for us.”
Daniel explored the option of building a data importer but decided against it.
“For the past 18 months all of our resources have been focused on improving the core features of our product and developing Flow X, the new version of our product,” said Daniel. “We just didn’t have time to build a data importer. And it’s not only building it but also maintaining it and adapting it as CSV formats change. That’s why we chose Flatfile. It removes a huge, long-term burden for us which allows us to focus on things that truly move the needle for our customers.”
Flow was able to quickly implement Flatfile’s data onboarding platform, Flatfile’s data importer.