Organization. It's critical to customer success in a myriad of ways.
Unique challenges of customer success in the hospitality industry
Entrepreneurial skills that can be transferred to customer success
The importance of being a good steward of customers’ businesses
Additionally, learn more about how Jordan's entrepreneur background (fun fact - he started a toilet paper advertising company!) helps guide him in his customer success role.
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For more info, check out customersuccessleader.com or send a message to firstname.lastname@example.org.