We’ve all heard about sales and marketing alignment. But, to enable your customers to reach their full potential, it takes alignment between sales and customer success, starting at leadership.
In this conversation we cover:
How focusing on power users instead of new deals benefits sales orgs
How to align your customer success team w/ the business objectives of customers
Why a growth mindset outperforms a service-only mindset
Tools to help your customer success team be more proactive
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