This probably isn’t a newsflash to most of us but…the customer isn’t always right.
They are, however, always the hero. This is a super relevant concept, especially when it comes to cybersecurity and protecting your customers from breaches.
In this episode of the Customer Success Leader podcast, we talk about:
How customer success and all other departments create a cohesive wheel around the customer
Why it’s helpful for customer success teams to have a senior leadership ally
How to forge trusting customer relationships in cybersecurity
Expert advice for professionals new to customer success
powered by Sounder
Do you have an amazing topic idea or want to suggest a guest who will knock our socks off? Email firstname.lastname@example.org with your thoughts.