Bring customer data into your systems in a fraction of the time.

Flatfile helps services teams cut onboarding time by 70% by eliminating the biggest blocker: messy customer data. Clean, validated, and ready-to-import files mean fewer delays, faster go-lives, and a better first impression for every customer.

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Flatfile's collaboration features keep projects moving forward without a single 'Just checking in on this.'

Join the 3,000+ teams using Flatfile to import, map, clean & transform their customers’ data

Implementation Flow Mockup

Reduce implementation timelinesfrom weeks to days

Flatfile turns even the most chaotic spreadsheets into clean, import-ready files. Whether the source is a pristine CSV or a patchwork export, Flatfile maps it to your destination schema with precision.

Ensure Data Quality Mockup

Ensure data qualitybefore it ever hits your systems

Flatfile validates incoming data in real time so you can catch issues—like invalid formats or missing values—before they become problems. Use natural language or code to define rules that reflect your unique business logic, then watch as Flatfile enforces them at scale.

Format Customer Data Mockup

Format customer datawithout writing scripts

Flatfile’s AI Transform gives services teams the power to clean and reformat customer data with natural language, not scripts or formulas. Services teams can handle even the messiest files without looping in engineering, keeping onboarding timelines on track and customers impressed from day one.

Delight Customers Mockup

Delight customers with acollaborative onboarding experience

Flatfile acts as a shared workspace for you and your customers to prepare data together. Use comments, mentions, and reactions to clarify expectations. Share focused data clips to zero in on problem records. Track who’s active and who’s updated what—all in real time.

"It’s one of the more important tools in our implementation toolbox. Without tools like Flatfile, scaling would be almost impossible."

Scott Patterson,

Director of Implementation, BuildOps

Scale your capacitywithout expanding your team

From remembering past mapping decisions to automatically applying your business’s validation rules, Flatfile multiplies your team’s output, not your overhead. Flatfile agents operate with both customized business context and real-world knowledge to perform data transformations with the skill of the most senior member of your team.

Whether you’re onboarding 10 clients or 10,000, Flatfile enables your services team to handle the volume without capping (or burning) out.

Resources to take your team further

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Guide

The Customer Success Leader’s Guide to Successful Data Onboarding

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Blog

The fastest way to onboard data

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Checklist

The accelerated data onboarding checklist

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E-book

Zero Trust AI: The executive framework for deploying AI you can trust at scale

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Increase your onboarding capacity

Accelerate time-to-value for every customer

Watch your CSAT scores rise

Deliver onboarding experiences worth bragging about

With Flatfile, you can be sure that messy data is never the cause for onboarding delays. Highly variable data becomes low-effort to work with, so your team can keep projects moving and your customers see value faster.