Secure by design.

Flatfile is dedicated to the privacy and security of customer data. We adhere to a security first company culture, meeting stringent compliance and security requirements.

Read our full privacy policy

Compliance

With customers across 6 continents, we obsessively prioritize compliance standards

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SOC 2 Type II

Flatfile has completed a SOC 2 Type II audit against the AICPA Service Organization Control Trust Services Principles, Criteria, and Illustrations for Security, Availability and Confidentiality.

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HIPAA

For organizations that need to move PII data, Flatfile is HIPAA compliant.

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GDPR

Flatfile is GDPR compliant, securely working with data from companies around the world.


Data is encrypted in transit and at rest in AWS

With object storage in Amazon Web Services, data is encrypted on both the server side and the client side.

Penetration testing

Pen testing is handled based upon requirements of our compliance certifications.

Audits and User Action Tracing

All actions taken in our AWS environment are logged and monitored.

Application monitoring

User experience and performance are always top of mind. We've dedicated the proper resources and infrastructure tools to ensure Flatfile's solutions run smoothly.

Load & Volume

Resources are dynamically scaled based on server load and data volume.

24x7 Monitoring

Continuous logging, application monitoring, and alerts.

Malicious activity monitoring

Intrusion detection software has been implemented to monitor suspected malicious activity as well as monitor and block malicious traffic or usage patterns.


Resiliency

Since preparation is a key ingredient to success, our team focuses on resiliency and planning when it comes to customer data.

Data centers

Resources are dynamically scaled based on server load and data volume.

Durability

Continuous logging, application monitoring, and alerts.