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Version: v3

Frequently asked questions

A running list of common questions; however, we hope our Guides cover all your questions.

How much time does it take to get setup?

It typically takes about 1 hour to get up and running to see what we have to offer.

What file types are supported?

We currently support both CSV and Excel files. See supported delimiters (besides comma) for CSVs below.

Caution

Excel, by default, will export "formatted" cells as strings rather than the raw values which may cause loss of precision for numbers.

What delimiters are supported in CSV files?

We automatically detect the delimiter used during the upload process. Currently we support: ,, |, /, \, ; and TAB.

Are there any file size limits?

Yes! We currently support roughly a 1GB limit for CSV files and roughly a 10MB limit for Excel files. We highly recommend large Excel files be converted into CSV.

What file type encodings are supported?

  • Big5
  • GB2312
  • GB18030
  • EUC-TW
  • HZ-GB-2312
  • ISO-2022-CN
  • EUC-JP
  • SHIFT_JIS
  • ISO-2022-JP
  • EUC-KR
  • ISO-2022-KR
  • KOI8-R
  • MacCyrillic
  • IBM855
  • IBM866
  • ISO-8859-5
  • windows-1251
  • ISO-8859-2
  • windows-1250
  • ISO-8859-5
  • windows-1251
  • windows-1252
  • ISO-8859-7
  • windows-1253
  • ISO-8859-8
  • windows-1255
  • TIS-620
  • UTF-32LE
  • UTF-32BE
  • 2143-ordered
  • 3412-ordered
  • UTF-16LE
  • UTF-16BE
  • UTF-8
  • UTF-16
  • ASCII